Customer Service

Contact Us

Stranded and need some help?
Not a problem!

Get in touch and we’d be delighted to help
you with any questions you might have.

What would you like to contact us about ?

Your orders

Send your questions or comments about your order and include your:

  • Order Number
  • Name
  • Contact Details

 

Warranty & repairs

For repairs, find your nearest Samsonite Store drop off point here.

Business inquiries

We welcome communications regarding B2B inquiries.
Our Sales Officer will contact you to learn more about your company and how Samsonite can help.

BUSINESS INQUIRIES

CONTACT PERSON: Brewster Balceda
EMAIL:  Brewster.Balceda@samsonite.com

 

General feedback

We strive to provide you the best shopping experience. Samsonite Philippines values every feedback and message you send us.

Email us: ecommerce.ph@samsonite.com
Call us: 02-7907000



 

 

Didn’t Find Answers From The Faqs? Get In Touch.

We’re here to help you make your order as easy as possible.

You May Call Us On Our Helpline At

CALL OUR CUSTOMER CENTER AT 02-7907000 MON - FRI 9.00 AM - 5.00 PM

OR SEND US A MESSAGE and we’ll respond to you in 24 hours